Mobile Computing Solutions

Field Service

Make field service scheduling and dispatching easier

Tablet applications in field service solutions
Tablet applications in construction site
  • Safety Audits and Compliance Reports

    AIM tablets can be used to conduct safety and compliance inspections, record inspection results, and compile relevant reports for management.

    Product Offerings
    • AIM-78S / AIM-68

    • AIM-75S / AIM-65

  • Workforce Management

    AIM tablets with 4G communication technology can be used for daily job tracking and workforce training to enhance overall performance.

    Product Offerings
    • AIM-75S patrol inspection
      with rugged case

    • AIM-78S / AIM-68
      with hand strap

  • Field Operations

    AIM tablets feature a semi-rugged design that offers protection from water ingress, drop impacts, humidity, vibration, and high temperatures to ensure reliable operation.

    Product Offerings
    • PWS-872
      with shoulder strap

    • AIM-78S / AIM-68
      with hand strap

  • Onsite Troubleshooting

    For field service applications, users can upload data and images of problems encountered to accelerate fault diagnosis and minimize system downtime. Additionally, event logs and repair records provide proof of servicing and can be used to conduct preemptive maintenance.

    Product Offerings
    • AIM-75S / AIM-65
      with shoulder strap

    • AIM-78S / AIM-68
      with camera

  • In-Vehicle Control

    Provides vehicle operators with a visual guidance system that allows them to input various job parameters, such as the dig depth and slope, in order to perform tasks more accurately and effectively.

    Product Offerings
    • PWS-872
      with vehicle dock

    • AIM-78S / AIM-68
      with vehicle dock

  • Asset Tracking

    The barcode scanner and RFID reader enables easy asset tracking and management of raw materials and spare parts inventory for improved operations management.

    Product Offerings
    • AIM-75S / AIM-65
      with barcode scanner

    • AIM-75S / AIM-65
      with shoulder strap

Key Benefit

  • Decrease of Labor Costs

  • Increase of Working Efficiency

  • Increase of Field Management Scope

  • Dispatching Inspections

    Maintenance jobs can be dispatched to specific field workers. This means that field workers can avoid unnecessary trips to the head office to receive their next assignment, which gives them more time to spend in the field and conduct detailed inspections.

  • Build up A Logical Workflow

    Tablets can be configured to automatically send completed maintenance forms to specific supervisors and decision-makers within a company, based on the data entered.

  • Workforce Management

    Managers can record the time a technician took to complete a job, can track the efficiency of their team, and, can keep track of the customers’ feedback after they have received these services.

  • Asset Tracking

    By uploading photos, a field service technician can report the condition of an asset to check the asset’s performance history and service history.

  • Enhance Operation Safety

    Check, record and report facility safety and pipeline inspection of each community/building site with tablets to increase project efficiency.

Product offerings

  • AIM-65

    8” Industrial-Grade Tablet with Windows OS

  • AIM-68

    10” Industrial-Grade Tablet with Windows OS

  • AIM-75S

    8” Industrial-Grade Tablet with Android 10 and GMS

  • AIM-78S

    10” Industrial-Grade Tablet with Android 10

  • PWS-872

    10” Rugged Tablet with Window OS

  • AIM-75S

    Patrol Inspection

AIM-65 / AIM-75S Tablet Peripherals
  • 20°Barcode Scanner

  • 70°Barcode Scanner

  • Lan + Com

  • MSR Reader

  • MSR + BCR Reader

  • UHF RFID Reader

  • UHF RFID Reader
    (flat type)

  • VESA Dock / Wall Mount

  • Vehicle Dock

  • Hand Strap

  • Rotatable Hand Strap

  • Holster

  • Rugged Case

  • Shoulder Strap

  • Active Stylus

  • Battery Pack

  • Multi-battery
    Charging Station

  • Multi-tablet
    Charging Station

  • Simple Cradle

AIM-68 / AIM-78S Tablet Peripherals
  • 20°Barcode Scanner

  • 70°Barcode Scanner

  • Lan + Com

  • MSR Reader

  • MSR + BCR Reader

  • UHF RFID Reader

  • UHF RFID Reader
    (flat type)

  • VESA Dock / Wall Mount

  • Vehicle Dock

  • Office Dock

  • Hand Strap

  • Rotatable Hand Strap

  • Shoulder Strap

  • Active Stylus

  • Multi-battery
    Charging Station

  • Battery Pack

PWS-872 Peripherals
  • Vehicle Dock

  • Office Dock

  • Multi-battery Charging Station

  • Active Stylus

  • Universal Cover Package

  • Extension Module